privacy policy

privacy policy

Effective Date: 01.01.2025

1. Introduction Fifth Wheel Co. is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, purchase our products, or interact with our services.

2. Information We Collect We may collect and process the following data about you:

  • Personal details (e.g., name, address, phone number, email address)

  • Payment details for purchases

  • Communication records when you contact us

  • Website usage information (e.g., IP address, browsing behaviour, cookies)

3. How We Use Your Information We use your personal data for the following purposes:

  • To process and fulfil your orders

  • To communicate with you regarding your inquiries, purchases, or service updates

  • To improve our website and services

  • To comply with legal obligations

  • To provide marketing updates (only with your consent)

4. Data Sharing and Third Parties We do not sell your personal data. However, we may share your information with trusted third parties in the following circumstances:

  • Payment processors to facilitate transactions

  • Delivery and logistics providers to fulfil orders

  • Legal authorities if required by law

  • Marketing service providers (if consent is given)

5. Data Security We take appropriate security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website and transactions are secured using encryption and other safeguards.

6. Your Rights Under UK GDPR and the Data Protection Act 2018, you have the following rights:

  • Right to access your data

  • Right to request corrections

  • Right to request deletion (subject to legal obligations)

  • Right to restrict processing

  • Right to data portability

  • Right to object to processing

To exercise these rights, please contact us at [Insert Contact Email].

7. Cookies and Tracking Technologies Our website uses cookies to enhance your browsing experience. You can adjust your cookie preferences in your browser settings. For more details, see our Cookie Policy.

8. Retention of Data We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

9. Changes to This Policy We may update this Privacy Policy from time to time. Any significant changes will be communicated via our website.

10. Contact Us If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Fifth Wheel Co.

Holywell Road, Rhuallt, Denbighshire, LL17 0AW

Email: info@fifthwheelco.com

Phone: 01745 583 000